Frequently Asked Questions

Impact ASK

Impact provides a range of different ways to analyse stakeholder survey results. This analysis can be found in the stakeholder survey dashboard, by selecting any theme from the Themes and Analysis section.

Step 1:

  • From the Stakeholder Survey Dashboard, select a Theme for analysis

Step 2:

  • The Survey Theme page displays the survey ratings for all stakeholders
  • The Survey Theme page shows all stakeholder ratings in chart format

Step 3:

  • The Detail button displays a summary of the survey responses for each stakeholder type

Step 4:

  • The view chart button will display a
    summary of the stakeholder responses for each survey question

Video Walkthrough

The results of the current evaluation can be compared with the same evaluation carried out in previous sessions.

This feature can be accessed via the stakeholder survey dashboard.

In order to view surveys over time, it is necessary to change to a new survey session each school year. Impact can then provide a comparison of a survey results across multiple school sessions.

Step 1: Create a New ASK survey by selecteting New HGIOS Survey from the ASK dashboard

Step 2: Give your survey a title, and choose the appropriate session

Step 3: We have added two new themes to ASK to support COVID-19 survey questions:

  • Home/blended learning can be found in QI 2.3
  • Wellbeing while absent from school can be found in QI 3.1

Step 4: It is possible to further refine your survey by deselecting individual questions

The Stakeholder Survey tool enables us to gather stakeholder views about any aspect of the school's work.

Impact offers two types of survey:

  • a stakeholder survey based on the national framework 'How Good is our school?'
  • a survey for children and young people based on the 'How Good is OUR school?' framework.

Step 1:

  • Name the survey
  • Select the session

Step 2:

  • Decide which themes / stakeholder groups to include in the survey

Step 3:

  • Select questions to be used in the survey
  • Add any custom

Step 4:

  • Select stakeholder priorities
  • Add any custom priorities

Step 5:

  • Add a list of classes to be surveyed (optional, allows the survey to be analysed by class)

Video walkthrough

Every evaluation has its own unique code, and survey web page.

The code can be found in the Stakeholder Survey dashboard under Survey Code. Select Survey Code to be taken to a page with the web page link which can be copied and shared with stakeholders.

Step 1:

  • Copy the survey link by selecting Copy URL and then share the link with stakeholders so that they can complete the survey.

Video Walkthrough

As part of the survey provess, stakeholders are invited to select their top improvement priority for the school.

An analysis of the main priorities of each stakeholder group can be accessed via the stakeholder survey dashboard.

Stakeholders are invited to leave a comment at the end of their survey. All of the comments left within a given survey can be accessed via the stakeholder survey dashboard.

There is an option to filter comments so that only a subset of comments is displayed.

The video below shows how a survey appears from a stakeholder's perspective

Video Walkthrough

The 'How Good is OUR school?' national framework has been developed for children and young people because it is important that they have a say in how well their school is doing and how it can be improved.

Impact includes bespoke learner surveys in each of the 5 key areas:

  • Our relationships
  • Our learning an teaching
  • Our school and community
  • Our health and wellbeing
  • Our successes and achievements


It is possible to see how the Themes within any QI have been rated by stakeholders. This can assist in rating Themes.

Each of the 4 Themes within 2.3 Learning, teaching and assessment have each appeared in one stakeholder survey.

A summary of the Learning and engagement Theme from the Duncastle Learning and Teaching survey.

Themes in each QI are broken down into Key Features of Effective Practice. Schools can audit any key feature by traffic lighting the different elements.

  • Red: Requiring significant improvement or development
  • Amber: Some aspects of effective practice but requiring further improvement
  • Green: Area of strength or fully effective practice
  • None: Where an element is not relevant or does not apply

The traffic lights can be used to help the school rate each Key Feature using the HGIOS 1-6 scale. Once a deep audit has been completed, schools can use the ratings to rate Themes and Quality Indicators. The deep audit ratings are also summarised in the QI Report.

Video Walkthrough

Impact provides schools with a means to record different types of evidence to support their QI evaluation.

View Evidence provides a menu of typical items of evidence related to the Theme. Evidence can be included by checking the box, and further detail can be added if required. There is an option to create custom evidence for items that are not on the menu provided.

Schools may also choose to Add Digital Links to online versions of evidence stored on cloud-based storage platforms such as Glow, One Drive and Dropbox. This can be done by copying and pasting the URL (the web link to a file or folder) and adding a brief description.

Video Walkthrough

The QI report shows a summary of a QI, detailing the ratings for each Theme, and highlighting aspects of effective practice, along with those requiring improvement. A PDF version of the report can be printed.

Video Walkthrough

Each Quality Indicator can be rated using the HGIOS 1-6 scale. The Theme ratings can be used along with any evidence recorded to help decide on a rating for the overall QI.

Video Walkthrough

Each Theme from a QI can be rated using the HGIOS 1-6 scale. If the school has already carried out a Deep Audit, the ratings for each Key Feature will be shown. The Key Feature ratings can be used along with any evidence recorded to help rate the Theme.

Video Walkthrough

The Impact Self Evaluation toolkit displays the HGIOS 4 Quality Indicators under the main themes of:

  • Leadership and management
  • Learning provision
  • Successes and achievements.

For each Quality Indicator, the self-evaluation dashboard gives access to range of tools

Video Walkthrough

Impact PLAN

How we will know statements are linked to improvement plan outcomes, and show how we know if planned outcomes have been achieved.

Video Walkthrough

Impact has a database of 40 key improvement priorities covering Scotland's national improvement framework as well as other key aspects of educational development. However, schools may wish to add their own custom priorities to an improvement plan.

To do this, select Add custom priority from the Add Priorities page.


Once an improvement priority has been added to an improvement plan, the next step is to add some outcomes.

Video Walkthrough

To create an improvement plan, select Create Improvement Plan from the Improvement Plan module.

Next complete the improvement plan overview section to add some detail to the plan, including:

  • title
  • session
  • number of years the plan will cover
  • school information
  • vision, values and aims
  • consultation and collaboration
  • tools for measurement
  • factors influencing the plan

Video Walkthrough

With Impact it is east to link Improvement Plan priorities with the National Improvement Framework priorities and drivers

Video Walkthrough

The Improvement Plan module offers two ways to add improvement priorities to an improvement plan.

  • Select priorities from the Impact database. Impact includes 40 key priorities covering Scotland's national improvement framework as well as other key aspects of educational development.
  • Add custom priorities. It is possible for schools to create their own custom priorities for inclusion in the improvement plan.

Video Walkthrough

It is possible to assign overall responsibility for a priority, and tasks can be added via the Task Planner.

Video Walkthrough

The View Priority page provides a quick and easy way to get an overview of each priority, including:

  • Overall responsibility
  • NIF priority and driver
  • Related QI
  • Related Theme
  • A list of all outcomes that have been added to the priority
  • A list of all 'How we will know' statements linked to each outcome

A PDF of the priority can be exported and printed from this page.

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