Privacy Policy


All data subjects whose personal data is collected, in line with the requirements of the GDPR and the Data Protection Act 2018 by Hashtag Learning Ltd through the use of our products (including Impact) and our marketing activities.

Who we are

We are Hashtag Learning Limited and we produce online resources for education. Impact EVALUATE, Impact ASK and Impact PLAN are tools for school self-evaluation.

The Hashtag Learning website is

Please note that Achieve has a separate Privacy Policy.

What personal data we collect and why we collect it

We collect the following personal data from each user:

  • name
  • email address
  • school
  • faculty (secondary staff)

What additional application data we store

Impact Evaluate

  • ratings (red / amber / green) for each QI Theme
  • overall QI rating
  • text details of any evidence to support ratings

Impact Ask

  • anonymous survey ratings (red / amber green)
  • anonymous survey priorities
  • anonymous survey comments

Impact Plan

  • school improvement plan priorities
  • school improvement plan outcomes
  • school improvement plan tasks


We use Google Analytics on our website The information gathered includes geographical location, browser type, referral source, length of visit, pages viewed and the device used. We do not use Google Analytics once users log in to the any of the Impact programs.

Who we share your data with

As part of the Impact product or associated marketing, we work with the following third party organisations:

Heroku (EU)

The main Impact databases are stored on servers hosted by Heroku. These servers are located within the EU.

Amazon Web Services (Ireland)

Any images used by Impact are stored on servers hosted by Amazon Web Services.

Send In Blue (France)

We used Send In Blue to email users with product and marketing information.


All user accounts are password protected using the PBKDF2 algorithm with a SHA256 hash. Raw passwords are not stored anywhere on the system.

How long we retain your data

We will retain your data for as long as we regard you as an active user, if you make no use of the site for a period of 12 months we will delete your account and any data associated with it. This would in no way prevent you from creating another account at a future date using, if you wish, the same personal details.

If you have opted out to your data being processed we will delete your data within 28 days of your opt out being received.

You can direct requests in relation to this privacy policy to Hashtag Learning by using our contact form.

Additional information

How we protect your data

Hashtag Learning are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data breach procedures

Hashtag Learning has clear procedures to identify and respond to data security incidents. In the event of an identified data breach we will comply with our contractual and legal obligations accordingly.


Cyber Essentials

Hashtag Learning complies with the requirements of the Cyber Essentials Scheme.

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